Refund policy

Refund Policy

Thank you for shopping at The Vintage Retro Signs Company / Mister Mules

To start a return, you can contact us at mantrep@ix.netcom.com. Please note that returns will need to be sent to the following address:

VRS Company

209 Regina DR S.

Largo, FL 33770

You can always contact us for any return question at mantrep@ix.netcom.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

 Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us.

Shipping

To return your product, you should mail your product to: 

Mister Mules - 209 Regina Dr S. Largo, FL 33770

You will be responsible for paying for your own shipping costs for returning your item Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us

The Vintage Retro Signs Company - Mister Mules - 727-203-4448

mantrep@ix.netcom.com